Terms & Conditions

These Terms & Conditions govern your use of softsandila.com and any services provided by SoftSandila, a software development practice operated by Adnan Saleem Sandhila, Lahore, Pakistan. By using the site or engaging our services, you agree to these terms.

1. Our services

We provide fixed-scope, fixed-price software development and related services, including websites, web applications, AI agents, automation, integrations and maintenance. The exact deliverables, price and timeline for any engagement are set out in the agreed quote or statement of work.

2. Quotes and payment

• Quotes are valid for the period stated and assume the scope described. Anything outside that scope is a change order, quoted separately.
• Unless agreed otherwise, engagements are paid 50% upfront and 50% on delivery; the platform’s escrow terms apply where work is contracted through a marketplace.
• Invoices state amounts and a payment deadline. Work may be paused on overdue balances.

3. Your responsibilities

You agree to provide the information, access, content and feedback we reasonably need to deliver the work, and to ensure you have the rights to any materials you supply. Delays caused by missing inputs may affect the timeline.

4. Intellectual property

On full payment, you receive ownership of the custom deliverables we create for you, except for our pre-existing tools, libraries and know-how, which remain ours. Unless you ask us in writing not to, we may show non-confidential work in our portfolio.

5. Third-party services and links

Our site and deliverables may use or link to third-party services (for example hosting, plugins, Freelancer.com, LinkedIn, Facebook, WhatsApp or Google Maps). We are not responsible for third-party services, and their own terms and policies apply.

6. Confidentiality

Each party will keep the other’s confidential information private and use it only for the engagement. We are happy to sign a mutual NDA where required.

7. Warranties and liability

We will perform our services with reasonable skill and care. To the extent permitted by law, our total liability arising from an engagement is limited to the fees paid for that engagement, and we are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot lawfully be limited.

8. Termination

Either party may end an engagement as set out in the agreed quote or statement of work. Where work is stopped early, fees are payable for the work completed up to that point.

9. Governing law

These terms are governed by the laws of Pakistan, and the courts of Lahore, Pakistan, have exclusive jurisdiction over any dispute, unless a separate written agreement says otherwise.

10. Contact

Questions about these terms? Email adnansandhila@gmail.com.