Privacy Policy

SoftSandila is a software development practice operated by Adnan Saleem Sandhila, based in Lahore, Pakistan (“SoftSandila”, “we”, “us”). This Privacy Policy explains what personal data we collect through softsandila.com, why we collect it, and the choices you have. It does not cover third-party websites we link to.

1. Who is responsible for your data

The data controller is SoftSandila, operated by Adnan Saleem Sandhila, Lahore, Pakistan. For any privacy question or request, contact us at adnansandhila@gmail.com or WhatsApp +92 355 4105404.

2. What we collect

• Information you send us. When you use our contact form we collect your name, email address and the content of your message.
• Newsletter. If you subscribe, we collect your email address.
• Project information. If you engage us, we process the business contact details and project information you choose to share.
• Technical data. Our hosting infrastructure automatically records standard server logs such as IP address, browser type and the pages requested, for security and reliability.

3. How and why we use it

We use your data to respond to enquiries, prepare quotes, deliver and support the services you request, send newsletters you have opted into, keep the website secure, and comply with our legal obligations. We rely on your consent (for the contact form and newsletter), on the performance of a contract (where we are delivering services), and on our legitimate interest in running and protecting our business.

4. Cookies and similar technologies

We use a small number of cookies and similar technologies. Some are strictly necessary for the site to work and others are set by the tools we embed. Please see our Privacy Policy, Terms & Conditions and Cookie Policy for details, and how to control them.

5. Sharing your data

We do not sell your personal data. We share it only with service providers who help us operate the site and business — for example our hosting provider (Hostinger) and the tools used for contact forms, email and newsletters — and only as needed to provide their service. Links on this site to third parties such as Freelancer.com, LinkedIn, Facebook, WhatsApp and Google Maps are governed by those providers’ own privacy policies.

6. International transfers

Our service providers may store or process data in countries other than Pakistan. Where that happens, we take reasonable steps to ensure your data receives an appropriate level of protection.

7. How long we keep it

Contact enquiries are kept for as long as needed to respond and to maintain our business records. Newsletter subscriptions are kept until you unsubscribe. Server logs are kept for a limited period.

8. Your rights

• Access the personal data we hold about you.
• Ask us to correct inaccurate data.
• Ask us to delete data where we no longer have a lawful reason to keep it.
• Object to or restrict certain processing.
• Withdraw consent at any time (for example, unsubscribe from newsletters).

To exercise any of these rights, email adnansandhila@gmail.com. We will respond within a reasonable period and may need to verify your identity.

9. Security

We use appropriate technical and organisational measures to protect your data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Children

Our services are intended for businesses and adults. We do not knowingly collect data from children.

11. Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it last changed. Material changes will be reflected on this page.

12. Contact

Questions about this policy? Email adnansandhila@gmail.com.